Adding Items to an Order You Just Placed

Have you ever had that moment when you’ve just submitted your order and you see a top that makes your heart stop? Well, we have.

First, contact us immediately! We may be able to add the item to your existing order, but only if we have not already processed your order (usually within 2-4 hours). We cannot add additional items to your order once it has been processed.

If you miss that window, place a new order for that can’t miss item, and, if it is within 24 hours of your previous order, contact us immediately. We will do our best to ship it out with your first order or waive the shipping fee on this additional order.

Just email us at sales@shopvidavibe.com and include both order numbers in your message.

Changing or Cancelling Your Order

If you change your mind or need to change your order, we totally understand and are here to help you. Please contact us immediately at sales@shopvidavibe.com